Privacy Policy
AirDugOut Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy, please contact us:
- Email: info@airdugout.com
- Write to us: AirDugOut Limited, c/o Conifers, West End Road, Kempston, Bedford MK43 8RU, UK
You have the right to request a copy of any information about you that we hold at any time, and also to correct any inaccurate information that we have. This does not affect your rights under the Data Protection Act 2018 or the UK GDPR.
We reserve the right to disclose your personal information if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information.
When we may use your personal information
We always want to provide you with the best possible service, so we would like to keep you informed about the range of products provided by AirDugOut Limited. This may include news of promotions, product launches and more information on our product range. We will only ever contact you via email and we will only do so if you have agreed to receive communications from us. You can unsubscribe from receiving marketing emails at any time, but we will still contact you regarding orders you have placed with us.
As part of the ordering and subscription process, we will collect some personal information. We use that information for the following reasons:
- News of upcoming product launches
- Updates about our product ranges
- To get your feedback
- To contact you if we need additional information
- To check that our records are correct
- To associate an order with you
- To process your order
We don't share our email lists with anyone outside AirDugOut Limited for their marketing purposes, so you can be sure that your data is safe. However, your email address may be shared with selected third parties to ensure that your order can be fulfilled.
Using this website and your personal information
You do not have to give us any personal information to use this website. However, certain sections of the website will not be accessible to you if you choose not to share your personal details with us.
When you shop with AirDugOut Limited we will ask you to submit personal information, and we will also collect some personal information from you. This includes:
- Your name
- Your email address
- Your billing address
- Your delivery address
- Your telephone number
- Your product selection
We, and our third-party advertisement and content providers, may collect information about your internet connection and website use. For example: the URL you came from, your IP address, your domain type, your browser type, the country and telephone code where your computer/mobile device is located, the web pages you viewed during your visit, the advertisements that you clicked on, and any terms that you searched whilst on our website. This is classed as “User Information”. We may collect this information from both registered and unregistered users. We use this information to improve our website and online services so that we can give you a better service. For more information, please see our full Cookie Policy.
Any personal information that you give to us (or is available on public registers) and any User Information that we identify as being from you is held in accordance with UK GDPR. We will only use your information for the following:
- To process and complete your order
- For strategic purposes so that we can improve our websites and online offerings
- To provide you with relevant content, advertisements and promotions
- For the administration of this website
If you have signed up to receive emails from us, we will contact you with exciting news, special offers, product launches and exclusive previews which may be of interest to you, based on your communication preferences. Your personal information may be disclosed to other reputable third-parties who will help process your order (for example, the courier who will deliver your order). We require that these third-parties treat your personal information as confidential and that they comply with all applicable UK data protection and consumer legislation that is in place at any given time. We may disclose your personal information and/or User Information if asked to do so by the police or any other regulatory or Government authority investigating suspected illegal activities.
How we collect your User Information using cookies
At AirDugOut Limited, cookies record information about your online preferences and allow us to tailor the website to your needs and wants. Cookies help us to provide a more personalised service to you, so we can give you the best possible experience. Our cookies do not store any sensitive or confidential information. You can set your computer/mobile device to accept, notify, or even reject all cookies, the choice is yours. If you do choose not to accept our cookies, you will not be able to shop on our site. Each browser and device is different, so if you would like to change your cookie preferences, please check the “Help” menu on the browser/device to find out more.
More details about our cookies can be found in the Cookie Policy.
What is a cookie?
A cookie is a small file of numbers and letters that often includes an identifier which is unique to you. This is sent to your device's web browser from our website's computer and is stored on your device's hard drive. Cookies allow us to recognise your device if your preferences allow it.
How does AirDugOut Limited use cookies
Whenever you visit AirDugOut Limited, the pages that you view, along with a cookie, are downloaded to your device. This lets us store information to operate the site as you move from one page to another. We use cookies to help us analyse the profile of our visitors and to provide them with a more personalised experience.
We use a number of different cookies for when you are at different stages of our website. Our cookies largely fall into one of two categories: “essential” and “non-essential”. Without accepting “essential” cookies, you will be unable to use our website. “Non-essential” cookies, however, are very useful but are not essential, and by using AirDugOut Limited you agree to the use of these “non-essential cookies” unless you specifically set your browser to reject them.
Our cookies do not store any confidential information, such as your financial information, and they do not store any information which allows us to directly identify you (like your name or your address). They simply allow our website to retrieve this information from our systems so that we can personalise your experience of our website.
Because we rely on cookies to personalise your experience, your browser needs to be set up to accept cookies before you can place an order with AirDugOut Limited. Each browser and device is different, so please check the “Help” menu to learn more about your cookie preferences.
For more information on cookies, please see our full Cookie Policy.
Third-party cookies
When you are on our website, you may notice content from other websites which we add to improve your experience, for example, a video from YouTube showing you how to set up a product. As a result, you may be sent cookies from these other websites. Unfortunately, we do not control these cookies, and we suggest that you check these third-party websites for more information about the cookies that they use.
For further information on cookies, please see our full Cookie Policy.
For information on how Google use your personal data please see – Google's Privacy & Terms.
What cookies do AirDugOut Limited use and can I reject them?
More details about our cookies can be found in the Cookie Policy.
You can set your browser to reject cookies (the “Help” menu of your browser will give you more information on how to do this), but if you do reject our cookies, certain features of our website cannot be provided to you.